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Read the rest of this article to fully understand the changes we're making and how these changes might affect you.įor many years, applications have used Basic authentication to connect to servers, services, and API endpoints. This temporary re-enablement will only delay the change we're making to secure Exchange Online. Follow the re-enablement process in this blog.

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Secure POP (POP3) is an email protocol that allows your email application (such as Thunderbird, Eudora, Mac OS X Mail and etc.) to connect to your mailbox and download a copy to your computer.If Basic authentication has been disabled in your tenant and users and apps are unable to connect, you have a short period of time in which you can re-enable the affected protocols. IMAP is recommended over POP because IMAP provides backup security by storing messages on the server. It can only be used for email communication. The drawback of using IMAP is that you cannot use all the FASmail features such as calendaring, contacts, tasks and etc. Secure IMAP (IMAP4) is an email protocol that allow your email application (such as Thunderbird, Eudora, Mac OS X Mail, etc.) to access email directly on the server. It is used by most common mobile devices including iPhones, Androids, Windows Phones and the new Blackberry devices. The ActiveSync protocol is able to connect to Exchange and synchronize email, calendars, contacts and tasks. Outlook 2011, Mac Mail and Entourage use this protocol. This protocol is typically used by Email applications on the Mac. Usage of MAPI requires a connection to the UBC VPN service every time email is accessed from off-campus or through the UBC wireless network.Įxchange Web Services is an Email protocol that is used to communicate with the Exchange service.

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MAPI is Microsoft's proprietary email protocol designed to take full advantage of the Exchange service features while using Outlook on a PC. When setting up Outlook on a PC, RPC is preferred over all methods because you don't need to connect to the UBC VPN service every time you want to access your email from off-campus or through the UBC wireless network. Outlook Anywhere (RPC) allows full access to all Exchange features including accessing email, calendars (shared and personal), contacts, task lists and notes directly from the Exchange server. The Autodiscover service uses the email address and associated domain to automatically find settings and configure the user's email application using Outlook Anywhere (RPC), Exchange Web Services or ActiveSync. The following table outlines the protocols that are supported by the FASmail service. TLS and authentication required, port 587 If your email application is not supported or documented, please use this table of server settings to find the appropriate settings: Email Protocol

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For more information, please click here.įor information on how to access a Generic Mailbox, please refer to the FASmail Usage Guides section.

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Please note: The Microsoft Outlook App for iOS and Android is not permitted for use with FASmail due to privacy concerns. To log into the Outlook Web App, follow the link below:Įmail Setup Documents Supported Programs and Clients - FASmail customers onlyĪutodiscover | How to Open Additional MailboxesĪutodiscover | How to Open Additional Mailboxes You can access your FASmail Email and Calendar using any popular web browser. For eligibility requirements, please refer to the following link:

Please note that this option is available only to eligible Staff and Faculty members who have been approved by an Authorized Departmental FASmail Contact/Administrator. While setup documentation for various Email applications are provided below, we recommend using the Outlook Web App to access your mailbox. The setup documents listed below are step-by-step instructions for configuring your email client to use the UBC Faculty and Staff email (FASmail) service.